Jewelry - In the event that you are not 100% satisfied with your custom-made jewelry, we will
either replace it or issue a refund (we will issue a refund for the jewelry only; we do not refund
shipping charges). In order to qualify for a replacement or refund, please be sure to notify us
within 30 days of receipt of your jewelry. If you are purchasing our jewelry as a gift, for
example during the holidays, we will extend our return policy until after your gift recipient
receives her/his jewelry.
Please take care when ordering the size of your jewelry as we must incur a restringing fee
if you return it to be resized. We wish we could resize it at no additional cost to you, however, it
takes us just as much time to restring your bracelet as it does to string it the first time. We appreciate
your understanding this situation!
We do not accept returns of polishing cloths or earrings ... all sales are final.
How To Contact Us - Please use our Contact Us link to notify
us regarding return/refund situations. Thank you!
© 2004-2016 Aqua Moon Keepsakes, LLC.
All Rights Reserved.
All photos, images and content appearing on this site are the property of Aqua Moon Keepsakes, LLC and are protected under U.S. Copyright
Laws. Unauthorized use, copying or duplication of any photo, image, content or material contained on this site is strictly prohibited.
"Swarovski" and "Swarovski Crystal" are registered trademarks of Swarovski AG.
*Our donations to charitable organizations are not meant to imply that the organization endorses our company or any of the products that we sell. Additionally,
Aqua Moon Keepsakes, LLC is not affiliated in any way with this recipient organization. We have simply chosen it as an organization to which we would like to donate.
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